Terms of Use

1. Acceptance

By downloading, installing, accessing, or using the App, you agree to these App Terms. If you do not agree, do not use the App.

2. Who Can Use the App

Duo Create is made for people of all ages, including families who create together. If you are under the age of majority where you live, you may use the App only with the involvement of a parent or legal guardian who agrees to these App Terms on your behalf. Parents and guardians are responsible for a child's use of the App, including what the child adds to creations and shares with others.

3. App Store License

The App is licensed, not sold. If you download the App from the Apple App Store and Snow Haus has not provided a custom license agreement in App Store Connect, Apple's Standard End User License Agreement applies to your license to the App. These App Terms govern your use of Snow Haus services, content, features, and App-specific legal obligations.

Subject to your compliance with these App Terms, Snow Haus grants you a personal, limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes on Apple-branded devices you own or control, as permitted by Apple's usage rules. Snow Haus, not Apple, is responsible for the App and for providing support for it.

4. No Accounts

The App does not require or create a Snow Haus account, username, or password. Your creations and settings are stored on your device, as described in the Privacy Policy.

5. Your Creations

You keep all rights you have in the drawings, stories, poems, reflections, and other content you make in the App ("Your Creations"). Because Your Creations stay on your device, Snow Haus does not receive them and does not claim ownership of them or a license to them.

If you send us one of Your Creations, for example to get support, you allow us to use that copy only to respond to you and to keep a record of your request.

You are responsible for Your Creations and for having the rights to anything you add to them, such as text or names that belong to someone else.

6. Included Prompts, Templates, and Artwork

The App includes prompts, story starters, poem forms, drawing templates, illustrations, and other materials created for or licensed to Snow Haus ("Included Materials"). Snow Haus and its licensors keep all rights in Included Materials.

You may use Included Materials in the App and in Your Creations, and you may share, print, and display Your Creations that contain them for personal, non-commercial purposes, for example with family and friends, at school, or on social media.

Without our written permission, you may not:

• sell or otherwise commercially use Included Materials, or creations made mainly of them;
• extract, copy, or redistribute Included Materials on their own, outside Your Creations;
• use Included Materials to train or improve machine-learning or artificial-intelligence models;
• present Included Materials, or the Duo Create or Snow Haus names and logos, as your own.

7. Sharing and Respecting Others

When you share a creation, you choose the people and the apps or services that receive it, and their terms and privacy policies apply to what you send. Do not use the App to create or share content that is unlawful, that infringes someone else's rights, or that harasses, threatens, or reveals personal information about another person without their permission. Parents and guardians should help children decide what to share and with whom.

8. Storage, Backups, and Data Loss

Your Creations are stored only on your device. Snow Haus does not provide cloud storage or sync and cannot recover creations that were deleted, lost with a device, or removed when the App was deleted. Deleted creations can be restored from Recently Deleted for 30 days. Keep a device backup, and export creations you want to keep elsewhere.

9. Places and Maps

Place names and addresses in the location picker come from Apple Maps and may be incomplete or inaccurate. The location picker is for labeling creations, not for navigation or safety.

10. Price and Purchases

The current version of the App is free and has no in-app purchases, subscriptions, or advertising. Downloading or using it does not start a subscription or authorize any future charge. If we offer paid features in the future, their price, billing terms, and any additional terms will be shown before you buy, and purchases will be handled by Apple through the App Store.

11. Acceptable Use

You agree not to:

• use the App for unlawful, harmful, deceptive, or abusive purposes;
• use the App in a way that violates others' rights, including copyright, trademark, privacy, or publicity rights;
• interfere with, probe, or bypass the App's security or technical protections;
• reverse engineer, decompile, or attempt to derive the App's source code, except where applicable law prohibits that restriction;
• remove or alter copyright, trademark, or license notices in the App.

12. Intellectual Property

Snow Haus owns the App, its software, design, text, Included Materials, and the Duo Create and Snow Haus names and logos, except for third-party components and marks. Open-source software and data included in the App are licensed under their own terms, which are listed in the Legal Notice and in the App under Settings → About Duo Create → Acknowledgments. Third-party names and marks remain the property of their respective owners.

13. Third-Party Services

The App relies on Apple services, including App Store distribution, Apple Maps, the share sheet, Photos, and iCloud Backup, and on the apps and services you choose to share with. Your use of those services is governed by their own terms and privacy policies, and Snow Haus is not responsible for them.

14. Changes and Suspension

We may modify, suspend, or discontinue all or part of the App at any time. We may update these App Terms from time to time by posting the updated terms and changing the "Last updated" date. Continued use after an update means you accept the updated App Terms.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP AND RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." SNOW HAUS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ERROR-FREE OPERATION, AND ANY WARRANTY THAT YOUR CREATIONS WILL BE STORED WITHOUT LOSS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNOW HAUS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOSS OF CREATIONS OR OTHER DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, OR DEVICE FAILURE ARISING FROM OR RELATED TO THE APP OR THESE APP TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNOW HAUS'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP OR THESE APP TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SNOW HAUS FOR THE APP DURING THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) US $100.

17. Governing Law and Disputes

These App Terms are governed by the laws of the State of Washington and applicable United States federal law, without regard to conflict-of-law rules. Disputes are resolved as described in the Dispute Resolution (Arbitration) section of the general Terms of Use, including its 30-day opt-out. Your local consumer protection rights may still apply where they cannot be waived by contract.

18. Contact

Questions about these App Terms may be sent to legal@snowhaus.studio. Support questions should be sent through the Duo Create Support page.